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Privacy Policy

How we handle personal data when you use WB Land Records.

Last updated 3 October 2026

WB Land Records is an independent website that helps you look up West Bengal land records published on the official Banglarbhumi portal. This policy explains what personal data we process, why, and the choices you have. It is written to meet the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Who we are

WB Land Records (“we”, “us”) is an independent website and Android app operated by Primenexa Technologies. For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for the personal data described below. We are not part of, and do not act for, the Government of West Bengal or its Department of Land & Land Reforms.

2. What we process and why

Login details

When you log in, you enter your Banglarbhumi user ID, password, a captcha and the one-time password (OTP) sent to your registered mobile. We pass these to the official portal only to sign you in. Your password is converted into the one-way hash the portal requires and is never stored. The OTP and captcha are not stored.

Your portal session

After a successful login, the portal issues session cookies. We hold these on our server, linked to a random identifier cookie in your browser, so that your searches run under your own account. The session ends when you log out, after 30 minutes without activity, or when our server restarts.

Searches and results

To run a search we send your chosen district, block and mouza, and the khatian, plot, case, application or GRN number you enter, to the official portal. Results are public land records and can include personal data about recorded owners, such as names, guardians’ names and addresses. We display these to you exactly as the portal returns them.

Search history for logged-in users

If you are logged in, each successful search is saved to your history so you can reopen it later. History is linked to a one-way hash of your user ID, not the user ID itself. It stores the search details and a copy of the result you saw, and keeps up to the 50 most recent searches per service. You can delete single entries or clear a service’s history at any time from the history panel.

Temporary cache

To reduce load on the government portal, recent results are kept in server memory for a short time: up to 24 hours for records and maps, and 5 minutes for application status. The cache is cleared whenever the server restarts.

Technical logs

Like most websites, our servers record basic request information: IP address, date and time, the page or address requested, and browser type. We use these logs only to keep the service secure, prevent abuse and fix problems.

Visitor counter

The footer shows how many people use the website. To count a person once, your browser keeps a random identifier (wb-vid) and sends it with each page view. Our server stores only a one-way hash of that identifier and the time of your last visit. It is not linked to your login, your searches, your IP address or the pages you view, and it is not shared with anyone.

Information that stays in your browser

Your theme and language preferences, recently used services, records you choose to save, and plots you mark on a map are stored in your own browser, not on our server. The GPS boundary tool reads your device location only inside your browser and does not send it to us. See Cookies & Storage for details.

Advertising in the Android app

The Android app is free and shows ads. Some are our own: banners, pictures and videos for our services, sponsors and offers. For these the app fetches the ad from our server and reports only anonymous counts (shown, clicked, closed, watched to the end). No advertising ID and no profile of you is used.

The app may also show ads supplied by an advertising network, AppLovin (AppLovin MAX), and the advertising partners that bid through it. While these are switched on, the network’s software in the app collects your device’s advertising ID, IP address, device model, operating system, language, an approximate location derived from the IP address, and how you interact with the ads. The app asks you once whether these partners may use your advertising ID to personalise ads. If you decline, ads are still shown but they are not personalised. You can change your choice at any time in the app under Settings › Personalised ads, and you can reset or delete the advertising ID in your phone’s Android settings. AppLovin handles this data under its own privacy policy.

Before some downloads the app may ask you to watch a short video ad. If no ad is available the download starts without one. If you have allowed notifications, the app may occasionally show a notification about an offer or announcement; you can switch these off in Android settings.

Visitors who do not log in

Some searches may be available without logging in. These run through portal accounts that we are authorized to use. We do not ask for your identity for these searches; only the technical logs above apply.

3. Legal basis

We process personal data with your consent, which you give when you log in or submit a search, and for the specific purpose of providing the service you request. You can withdraw consent at any time by logging out, deleting your history, clearing your browser storage, or contacting us. Withdrawal does not affect processing already carried out.

4. Who we share data with

We do not sell personal data. This website does not use advertising or analytics trackers. The Android app shows ads as described above.

5. How we protect data

All traffic to this website is encrypted with HTTPS. Session cookies are marked HttpOnly and Secure so that page scripts cannot read them. Passwords are never stored, and history is keyed to a one-way hash of your user ID. Access to servers is restricted to authorized people. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; we will notify affected users and authorities of a personal data breach as the law requires.

6. How long we keep data

DataKept for
Password, OTP, captchaNot stored
Portal sessionUntil logout, 30 minutes of inactivity, or a server restart
Search history (logged-in users)Until you delete it, up to the 50 most recent searches per service, or until you ask us to erase it
Result cacheUp to 24 hours in server memory
Technical logsA limited period for security and troubleshooting, then deleted
Browser storageUntil you clear it in your browser
Ad counts (Android app)Anonymous totals per ad, kept until we reset them
Advertising ID and ad interaction data (Android app)Not stored by us; held by the advertising partners under their own policies

7. Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

To exercise any right, contact our Grievance Officer as described on the Grievance & Contact page. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Land records themselves are maintained by the Government of West Bengal. To correct an entry in a record, apply to the relevant BL&LRO office or through the official portal; we cannot change official records.

8. Children

This service is intended for people aged 18 and over. A person under 18 may use it only with the involvement and consent of a parent or lawful guardian.

9. Changes to this policy

We may update this policy as the service or the law changes. The “Last updated” date at the top shows the latest version. We will highlight significant changes on the website.

10. Contact

Questions about this policy: contact@wblandsrecords.space. Grievances: see Grievance & Contact.